Master in A3 Problem Solving
LASL offer this program to your organization to unleash employees on your group’s most challenging problems by giving them the wisdom to properly realize a problem, analyze the potential root causes, create an action plan, outbreak the roots, and measure results. “Surface the problem and solve it “main pillar of Toyota model and any lean model in the industrial world.
Session Outline:
Organizations of all types face challenging problems. Some only scratch the surface to realize short term returns with long term consequences. Others commit to building a quality organization by building a strong group of problem solvers.
When part of the organizational fabric, A3 engages members in collaborative, in-depth problem-solving. It drives problem-solvers to address the root causes of problems which surface in day-to-day work routines.
Attendees "learn by doing" at this A3 Problem Solving course -- tackling current problems at your organization to realize immediate results and significant impacts! The course is divided into four parts, as outlined below. Each participant will be required to resolve a "real problem" currently being faced by their organization, with coaching provided by LASL's A3 experts.
Course Content: LASL/LQM/PS/60200
Day 1:
- Course organization
- A3 overview
- What is a problem
- Facts/ data logic
- Pick problem
- Get homework (Background, current condition, goal)
Day 2:
- Each participant presents A3
- Review using guide and reference questions
- Review QC tools, Fishbone, 5 why, etc, when to use
- Discuss second homework (Root Cause Analysis, Countermeasures)
Day 3:
- Each participant presents A3
- Review using guide and reference questions
- Homework (Effects Confirmation and next steps)
Day 4
- Participants review completed A3, tells the story
- Go to the Gemba to observe the impacts
- Individual follow ups where required